The Excellent Manager's Companion
This work is aimed at every manager who aspires to excellence in everything they do, but wonders how they'll ever find the time. The book's 21 chapters look at key topics, from corporate culture to customer orientation, and from innovation to influencing people.
xiv, 187 p ; 23 cm
9780566079474, 056607947X
911310925
Part 1 Your workforce - the engines of excellence: corporate culture; employee commitment. Part 2 Strategies for excellence: corporate strategy; leadership and management; customer orientation; total quality; innovation; ethics and social responsibility; global management; change through empowerment; the learning organization; corporate transformation; financial management. Part 3 Skills for excellence: attitudes for success; healthy living; stress management; time management; influencing people; effective communication. Part 4 Looking ahead: the future; career management.